When trying to update your The Events Calendar plugins to their latest versions, you may see the error “Managed by Host,” which prevents you from upgrading directly in WordPress or through manual updates.

In this article, we’ll show you how to resolve this error so that you can update your plugins as expected.

Fixing the “Managed By Host” Error

Create a staging site

As a first step, we’d recommend creating a staging site so that you can test all of your issues without altering your live site. You can learn more about creating a staging site here.

Check your license key

Next, you’ll want to ensure that your license key is inputted correctly. Ensure you see a valid license under Events > Settings > Licenses. Need help finding and inputting your license key? Check out this Knowledgebase article for complete instructions.

Manually update your plugins

Once you’ve done this check, you can try manually updating your plugin. This process involves updating the plugin via FTP, so have your credentials ready. You may need to work with your host to help you with this process.

Contact your hosting provider

Lastly, if you still see the error after trying all of the above troubleshooting steps, we recommend reaching out to your hosting provider. They may have specific settings in place that are blocking you from updating the plugin yourself, and they should be able to assist you in moving forward with updating your plugins.