George

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  • in reply to: Pro update caused ENTIRE SITE TO CRASH #1180937
    George
    Participant

    Please, this has been down all day and it’s taking so long to get responses. Your proposed fix did not work and I want to be sure we’re not going to overwrite all our data by replacing the files at the FTP level. Can you please advise?

    in reply to: Pro update caused ENTIRE SITE TO CRASH #1180855
    George
    Participant

    Also, I tried just overwriting the venue file with the one in this new update, and that did not fix the problem.

    Please advise.

    Thanks.

    in reply to: Pro update caused ENTIRE SITE TO CRASH #1180849
    George
    Participant

    Zach, I cannot access the WordPress back end because this plugin is crashing the whole site. If I download this and overwrite the files through our FTP, does that mean I’ll lose all the event info that’s already there? Or can I pick and choose a folder so that this doesn’t happen?

    If that’s the case, please send me the correct code instead of having me erase event info we’ve taken months to input.

    Thanks.

    in reply to: Pro update caused ENTIRE SITE TO CRASH #1180627
    George
    Participant

    This is not working. That code is nowhere in that file and line 97 is blank. Here is a screenshot of what is on and near line 97. Please supply me with the right code to search for and replace it with.

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)