STEPHEN

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  • in reply to: Tickets for Recurrent Event show the Wrong Date #1078957
    STEPHEN
    Participant

    Brook,

    OK, Thank you, and yes, got it.

    1. Add an extra WooCommerce metadata field that tracks exactly which event date they bought the ticket for.
    2. On the event ticket — replace the “Event Date” with that metadata

    With recurring events — does QR Code / On-Site Checkin process still work as expected?
    Does view/print attendee list work, or if I understand your logic as explained,
    that would generate a list of all people who purchased a ticket to any “recurrance” of this event ( ever )?

    I’m pretty sure this will be the last piece of this thread.
    But that’s the last answer I need — how to handle on-site check-in for tickets to recurring events.

    I can already see that at this point there’s a very good argument to be made for changing the nature of these events from Recurring to simply Cloning the event every week and creating a new, single event.

    Thanks for the insight.

    in reply to: Tickets for Recurrent Event show the Wrong Date #1074745
    STEPHEN
    Participant

    Hi Brook,

    Thank you for the enlightening answer. The only problem is, well, this is a really big problem for us. The entire commerce and “value” of our site is our ability to showcase, promote, and sell tickets to events. MANY of these events are recurring in nature. But, if people purchase tickets from us, then show up at the door for an event, and present a ticket for something dated 1 year back… well, you can imagine the problems that ensue.

    However, I understand your answer and am glad to hear that an update is on the horizon. In the mean-time, surely there must be a way that I can edit the Ticket Generation Template PHP code directly by hand ( in our Child Theme ) in such a way as to ensure that it shows the correct date?

    I’m a developer with many, many years experience customizing WP PHP/HTML/CSS. SO if you can just point me in the right direction to get started editing the Single Event Query that generates a Ticket and the Ticket that gets emailed to our clients… then I’m sure I can apply a fix myself.

    Thank You!

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