[Sara]

Any updates on this issue. We’re going to have to abandon this calendar if we don’t have a fix or suggested fix. Ability to view future months is essential to our volunteer’s sign up to help our organization.

[Sara]

We have followed Andra instructions above. We’ll test with a manual import again to determine if events are duplicated or not.

[Sara]

…Changing this setting does mean that events will not be re-imported when changes are made to your Google Calendar however…

Wow. That’s less than ideal. The Google Calendar for this organization changes frequently with events added and deleted. Makes the google calender import function virtually useless. Does your team have any other idea as to why this bug exists or ways that you can fix it or how others have fixed it.

[Sara]

Ok. I’ve run one test and ran an import. I didn’t create multiple events as far as I can see in the back end.

What is the implication for changing this setting? Does it mean that if a change is made in the Google calendar after the import that the change won’t be updated in the site?

We are also having the issue in which you can’t advance to another month and get the “Array” error message. Below is a note from one of your colleagues on this issue. Would this also be impacting the issue we are dealing with regarding duplicates?

Sky
July 3, 2018| Permalink

Hi Shaun,

Thanks for reaching out! I’m sorry to hear that you are experiencing this issue. As you’ve noticed, other users are having issues with this as well. Our developers are hard at work coming up with a fix, and it should be resolved in an upcoming update.

Unfortunately, I cannot provide a timeline for when this will be fixed, but I am adding this thread to the the ticket. As soon as this is resolved, someone will follow back with you here to let you know an update is available.

Please let me know if you have any other questions in the meantime.

Thanks,
Sky

[Sara]

Here’s the url that’s in the plugin google calendar import field:

https://calendar.google.com/calendar/ical/familyhousemealprogram%40gmail.com/public/basic.ics

[Sara]

This reply is private.

[Sara]

Meant to note that all plugins are up to date and we deleted the duplicate events previously but problem reappeared. The import update is set to occur hourly.

[Author]

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