Robin Johnson

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  • in reply to: Tickets disappearing #1566676
    Robin Johnson
    Participant

    Hello, the issue is recurring again on this page: https://springfarmsanctuary.org/event/farm-tour-july-7-2018-1pm/

    There are supposed to be two tickets but only one is showing up. Need resolved asap as event is for this Saturday.

    Thank you.

    in reply to: Tickets disappearing #1553741
    Robin Johnson
    Participant

    Jaime,

    I can understand that. Unfortunately we couldn’t allow the ticket to be down that long since the event is in 2 days. If it’s ok, we can leave this support ticket open and I’ll report when another ticket goes down right away.

    in reply to: Tickets disappearing #1553239
    Robin Johnson
    Participant

    Hi Jamie,

    Yes, technically the issue is still happening, although to avoid downtime for a ticket that is selling for an event this weekend I deleted the ticket that disappeared and re-created it. However, the fact that the tickets are disappearing in the first place is the issue at hand.

    Thanks for your help!

Viewing 3 posts - 1 through 3 (of 3 total)