[Pasi]

To be more specific.. at least & character seems to get discarded, and everything after it..

[Pasi]

I’m seeing this issue aswell, but it only happens when entering special characters to “text” field .. if the customer enters only normal “a-z” characters the text field gets saved OK. Is there any way to configure filtering rules, so the user gets a warning about incorrect/un-acceptable characters, instead of the fields not getting saved?

Thanks.

[Pasi]

And now I found the place where I have the action to re-send the tickets. So all fine now 🙂

[Pasi]

OK, I figured it out. The problem was with WP/PHP settings. I checked the WooCommerce -> System Status page, and there was a recommendation to increase the WP memory limit from the default 40MB. I did that, and also the System Status page said the SOAP/DOM PHP-modules were missing. I installed those aswell, and now the ticket emails are generated and sent successfully when the orders are completed.

Still I haven’t figured out how to re-send the ticket emails to customers..

[Pasi]

I’m having the same problem. All the other emails about the order process are being sent out, but the actual tickets are not emailed.. any ideas?

Also: How can I manually re-send the tickets as emails? I haven’t found that option.

Thanks!

[Author]

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