[Mike Fillinger]

I did add that function to my theme (Selling tickets from the WooCommerce products page). I do not recall doing it but it is there so I must have at some point. Guess that added a bit of extra confusion so thank you for bearing with me. I do have it all straightened out now and the date was the issue. The trouble I run into with the site is that I set up the site for the client who does most of the edits now but will from time to time call on me to fix little things. There are quite a few old event tickets in the database that I am afraid to remove/edit but probably should clean house to avoid any future issues.

Anyway, I’m on track again with the tickets and now realize my “product” setup was a workaround for my particular needs. Instead of making a new page for each event I like to just make new tickets as a product and link to the ticket as if it was a tangible object and sell like typical woocommerce site.

This topic can be closed. Thank you

[Mike Fillinger]

Hi Jennifer,

I did manage to fix the issue by making new tickets and setting up sell dates. What I have to do is have a private page where I set the tickets up on – so yes they are created on the private page. Once the tickets are set up I can then go into Woocommerce products and get the link for the product so I can link the ticket product in my public facing page and I also set up an image for the ticket and tags and categories. My client does not want the ticketing area showing up on the bottom of the page which is why I am doing the process that I am doing. If I create the tickets on the “page” the bottom of that page shows the tickets as a way to add to cart but the issue is that my client hosts craft fairs and there are 3 different events with 3 different dates and locations. So the current default setup would have a lump of ticket buying options at the bottom of one page and as it stands customers seem to mess up their email address a lot so having these options would confuse even more. Of course now that I say this my private page is no longer showing the ticket buying bar at the bottom of the page.

I am finding though that it is hard to edit the ticket on the page post. I click the edit pencil icon. The progress circle pops up and spins and then nothing. It is like I never clicked the edit button. This makes it hard to look at any tickets to see if dates were set or not. This is the reason I just created all new tickets as I could not look at old tickets and leads me back to the question of if there is a way I can edit the date at the Woocommerce product page instead. Ideally I don’t wants dates ever and I can just remove tickets when the time comes. And ideally would be nice to just make the tickets in Woocommerce add product with the same options as generating them on the page.

This is link to where I sell tickets: http://www.bycurated.com/tickets/

The black expandable boxes have ticket graphics where I link to the ticket. Edmonton, Calgary, Saskatoon.
I have never set dates before but suddenly this past week the no longer valid error came up at the check out stage so I was really confused as what happened but I’m guess it was due to the plugin update.

[Mike Fillinger]

So it seems to be a date issue. The weird part is that I managed to make the ticket as a new product in Woocommerce without needing to set a selling date time frame. Suddenly now all the tickets for 3 events I hold were coming up as invalid at the cart stage. Is there a way to add tickets as a product via Woocommerce and add the date time frame in the Woocommerce area. I ask this because I do not want the ticket to be displayed at the bottom of my event page as I’m not really using the page as a typical event page as I want to sell for 3 events at once and this just cause confusion. So currently I make a private page just so I can make tickets that show up as products and then I can link to those products on my actual page that I want to sell tickets on. A bit of a weird work around just to make tickets. Hope that makes sense.

[Mike Fillinger]

I have attached a screen shot and redacted the Purchaser name, email and ticket security code. You can see along the top of the attendee list that there are categories of : Order#, Order Status. Purchaser Name, Purchaser email, Ticket type, Ticket#, Securty Code and Check in.
I would like to be able to sort by either Ticket Type (I have Calgary Workshops, Calgary Market Eve [which has 12 variations as 12 workshops are being held], Edmonton Market Eve, and Edmonton Workshops [12 variations as well]) or even sort by Check in Status. In the filter box it only allows filter by name, ticket#, order # or security code.

I tried installing the plugin you suggested. It installed with no errors and activated but I don’t see any functionality it added. I watched the video and I don’t have the new options under events. I only still see “settings” “help” and “event add-ons”. It shows up in the plugin list under Events-help.

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