[opendrives]

Got it. Changing open_basedir to none does resolve the help page load issue.

[opendrives]

Ok, I enabled display_errors and this is what I got in the dashboard:

Fatal error: Uncaught exception 'RuntimeException' with message 'SplFileInfo::isReadable(): open_basedir restriction in effect. File(/tmp/..) is not within the allowed path(s): (/var/www/vhosts/opendrives.com/:/tmp/)' in /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php:239 Stack trace: #0 /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php(239): SplFileInfo->isReadable() #1 /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/Admin.php(129): Tribe__Log__File_Logger->list_available_logs() #2 /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/Admin.php(16): Tribe__Log__Admin->get_available_logs() #3 /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/admin-views/tribe-options-help.php( in /var/www/vhosts/opendrives.com/wordpress.opendrives.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php on line 239

[opendrives]

Ok, just tried that. Same result. No error in the dashboard and no log file created.

[opendrives]

Still nothing. Here’s what I added to functions.php and no debug.log file gets generated in /wp-content or anywhere else that I can find.

# Disable logging
add_filter( 'tribe_common_logging_engines', '__return_empty_array' );
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

[opendrives]

No, I do not get any errors with or without.

• This reply was modified 6 years, 5 months ago by opendrives.

[opendrives]

Well, with that in functions.php, the help page loads and I was able to set logging to disabled. However, once I remove the code from functions.php, the help page still fails to render.

[opendrives]

I found the conflict. The Themify Ultra theme has a setting for custom 404 page. My guess is that it is seeing the empty results pf the alternate views as missing pages and overrides the page with the custom 404 page. I will report this to Themify as well.

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