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January 26, 2017 at 2:22 pm in reply to: The new update interferes with comments showing on my website #1224730
Kathy Voth
ParticipantI notice that there have been some additional updates to the Events Calendar. Can you tell me if they address the issue I was having with comments disappearing? If not, I’ll just stick with my older version.
Thanks!
January 12, 2017 at 3:30 pm in reply to: The new update interferes with comments showing on my website #1217752Kathy Voth
ParticipantIt’s working again since I downgraded to 4.3.5 in Events Calendar and to 4.3.2 in Community Events. But the issue with the update remains unresolved. I hope that someone there will eventually look into this and fix the problem.
January 12, 2017 at 10:50 am in reply to: The new update interferes with comments showing on my website #1217562Kathy Voth
ParticipantLooks like I’ll downgrade. If I delete Events Calendar, do I lose all the events that were already on the calendar?
January 11, 2017 at 8:20 pm in reply to: The new update interferes with comments showing on my website #1217151Kathy Voth
ParticipantHere is a list of my current plug-ins to help with this issue:
Ads by datafeedr.com 1.0.11
Akismet 3.2
Another wordpress Classifieds Plugin (AWPCP) 3.7.1
AWPCP Featured Ads Premium Module 3.5
Columns 0.7.3
Contact Form 7 4.6
Easy Columns 2.1.3
Facebook like box 2.8.8
Google Analytics Dashboard for WP 4.9.5
Jetpack by WordPress.com 4.4.2
Really Simple CAPTCHA 1.9
The Events Calendar 4.4.0.1 (Deactivated)
The Events Calendar 4.4
Wordfence Assistant 1.0.3
Wordfence Security 6.2.9
WP Super Cache 1.4.8
Interestingly, I changed the name of the events calendar link, and now the events calendar shows up, even though the plug-in isn’t active. The Community Events Calendar link does not show up and links to an old page. So I removed it and saved the code elsewhere.January 11, 2017 at 7:35 pm in reply to: The new update interferes with comments showing on my website #1217128Kathy Voth
ParticipantThanks for your help, Caroline. Still, I have a problem with this process. I’m not sure why I have to test every single one of my plug-ins individually. Everything was working great until I updated to the most recent Event Calendar. When I deactivated the ones that I’d just updated, and then tested them one at a time, the culprit was Event Calendar. Testing all of my existing plug-ins one at a time is a lot of time for me, when my real job is writing content and making sure that readers have something to read. So far it looks like I’m doing all the work in figuring out the problem with your product. What is there in this that will make me happy?
I would really like to be able to talk to a live person. I am happy to give you my phone number if you would like to give me a call.
January 11, 2017 at 2:57 pm in reply to: The new update interferes with comments showing on my website #1216965Kathy Voth
ParticipantMy website is onpasture.com.
January 11, 2017 at 2:56 pm in reply to: The new update interferes with comments showing on my website #1216964Kathy Voth
ParticipantI’m happy to duplicate my site onto a staging environment, but I don’t know how to do that. If you have instructions I could follow, I will try. But switching to another theme otherwise is a no go. This is a news site and readers are accessing it at all times of the day and night.
I do have Jetpack on my site, but it is not being used to power the comments. Because I’ve deactivated the Events Calendar, none of the pages are affected any longer. Readers were upset that the comments had disappeared, especially one who is a high dollar contributor, so deactivation seemed like a good idea.
I read that the conflict testing involves deactivating all plug-ins except for the Events Calendar and then activating plug-ins one at a time to see if there is a conflict between Events Calendar and another plug-in. I think that’s something I can do without too much disruption. I have a question about this though. If I activate one plug-in and everything remains ok, do I leave it on as I activate additional plug-ins?
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