Rhonda

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  • in reply to: Trouble importing new events #1411174
    Rhonda
    Participant

    Deleting the “broken” additional dates and adding dates in the future did indeed make it work correctly. Everything is working correctly at the moment. Thank you for the help.

    in reply to: Trouble importing new events #1402884
    Rhonda
    Participant

    This reply is private.

    in reply to: Trouble importing new events #1401471
    Rhonda
    Participant

    My source shouldn’t be the single month calendar, it should just be http://cals.ncsu.edu/events, with a three month range.

    Spend a Day at State had two events existing in the destination calendar, one on 1/19 and one on 4/2. I tried adding the missing dates to the 4/2 event manually using the Schedule Multiple Events button and then adding multiple “Once” dates. The additional dates do not currently appear on the calendar. The first additional date on 1/22 appears on the edit pages, but for all of the other dates I added, the item that should show the date appears, but the date field now reads “false”. Reviewing the event I realize now that the 4/2 event that the other events are based off of is a multi-day event (from 4/2 to 4/6).

    The Imported Event sidebar box show the following:

    Origin:Other URL (beta)
    Source:http://cals.ncsu.edu/events
    Last Import:12/7/2017 11:27 am
    If this event is re-imported, event fields that have not been changed locally will be overwritten with any changes from the source.

    I updated the 1/19 event (which is a single-day all-day event) to add “once” items for the other dates, and so far that appears to be working.

    in reply to: Trouble importing new events #1400305
    Rhonda
    Participant

    When I checked the import history, I found a bunch of “Import Failed” errors. The “failed” imports happened at the times when wp-cron is scheduled to run for that site (it is run by a cron job every 15 min).

    I ran wp-cron manually, and the imports started running normally – for about eight hours. Then the scheduled import, which is supposed to run hourly, stayed at “Pending” for 21 hours, and remained “Pending” when I ran wp-cron manually.

    When I deleted and re-created our scheduled import. The history initially showed the pending import still pending, but with a successful import listed above that. Eventually, that “pending” import was reported completed. I don’t see any missing events, but there don’t appear to be any new events available for import from the parent site.

    Currently, the only missing events are the ones that are future iterations of recurring events. For example, [Spend a Day at State | https://cals.ncsu.edu/intranet/event/spend-a-day-at-state-2/%5D has an event on Jan 19, but does not have events for Jan. 22, 26, 29, and some dates in Feb.

    (Note: I’ve checked the import date settings a bunch of times, and am completely positive that both the Global import Date Range Limit and the Other URL Import Date Range are set to three months.)

    in reply to: Trouble importing new events #1393008
    Rhonda
    Participant
    in reply to: Trouble importing new events #1387380
    Rhonda
    Participant

    These are the issues that I still have:

    – I was able to import my sample missing event using One Time import, but I cannot figure out why it didn’t import in the first place. I can’t find any sign that this event ever existeded in the destination site prior to my manually importing it. My import “Refine” setting reads: “Events on or after November 1, 2017”. This events is on 12/13/17.

    – Events with a date and no time and “all day” not checked don’t show up in the calendar or the feed. The indicators state that it is published, and no error message appears on the page when you save the event. We can alert people to watch out for this, but it would be better if users were prevented from committing this invalid combination.

    – An event series with dates that are set using “once” options only offers me the first one in the list for import, as a non-recurring event. Events for the other dates cannot be imported. This includes items that are within the three month “window”. How do we get the other dates to make the trip? (Would the “Clear this cache” option that appears beneath the event’s listing on the event admin page have any effect

    in reply to: Trouble importing new events #1381853
    Rhonda
    Participant

    What is your Event Update Authority setting under Events > Settings > Imports tab?
    – Import events but preserve local changes to event fields.

    On the same page is there an import limit set in the Global Import Settings section?
    – Three months

Viewing 7 posts - 1 through 7 (of 7 total)