[Marc]

OK, I found the problem after I walked through your steps slowly.

After pasting the key in, I was hitting save immediately (which I would suspect most users are doing). The AJAX call that validates the key is a bit slow and only occurs when you click out of the license key field. So clicking the Save button was actually just validating the license and not saving it. I was receiving the Valid Key message but never the “Saved” message. So, before I click on the Save button, I had to tab out of the license key, wait a few seconds for the validation to run and then click on save.

[Marc]

Yes – I can see the site as a configured site on your License Keys page.

I tried disconnecting my site and then putting going back into the WordPress admin and entering the key again. When I go back to the license keys page on your site, it will again show the site as registered, but it doesn’t save within my WordPress install.

[Author]

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