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Ok…After much frustration, my host helped delete the file I was told to delete:
/wp-content/plugins/theeventscalendar.compu_request_pluginevents-calendar-proversion4.1pu_get_download1pue_active_version4.0-z8p1Y9
All of my plugins were deactivated. I re-activated them one by one, refreshing my website each time and emptying the cache. I activated events calendar without issue.
When I activated events calendar pro, I got my white screen. I deactivated it and the site works perfectly.
I can only surmise there is a conflict between the pro version and my theme or another plugin.
Not sure what to do about this, as I need those pro version features.
Any thoughts?
I followed this advice from another one of my issue posts:
It looks like you have two versions of Pro.
You need to go into your site by ftp of the hosting file manager.
And delete this folder:
/wp-content/plugins/theeventscalendar.compu_request_pluginevents-calendar-proversion4.1pu_get_download1pue_active_version4.0-z8p1Y9
Then you should just have one other folder for pro:
/wp-content/plugins/events-calendar-pro/
That should prevent the issue from happening.
I had the host delete that file. I dumped the cache. Updated Events Calendar and the site broke. White screen. Please advise…
So once that file is deleted, all my events will still be there and I should be able to update Events Calendar and re-activate Events Calendar Pro without issue?
I have the same issue…I would like past events to go away without having to delete them manually. We have events each year with the same name. When I put the new one in, the slug will display -2 since the old event is still there, somewhere.
Thanks!
Ok, just did a restore from one of my back-ups. EC pro is not activated, because I can’t. Additionally, I cannot click on a future date on the Calendar.
I’m pretty sure, at this point, it is Events Calendar Pro causing my site to break. I’m afraid to clear a cache or anything. I can get it to come up so I don’t want to touch it until someone gives me a fix.
Thanks.
Here is the “bad code” my host found. Said it was the theme, iFeature Pro….However, now I’m getting the fatal error from Events Calendar.
Additionally, sometimes I can get it to come up on Explorer. However, the side column is not how I created it. It is completely different than how it should work.
I hope this is an evil April Fools joke and everything works tomorrow.
Thank you for any assistance.
In addition, clicking on a future date in the calendar does work for me when I am logged in. However, it does not work for anyone else who is trying to view the calendar like normal. It will not work on my phone either, just spins. Thanks!
Thank you for your time and patience, Casey! I can’t tell you what it means to feel like I’m talking to someone who gives a darn. This is new territory for me so I’m learning as I go. The code you provided fixed the issue. I appreciate your willingness to help us in these forums. It shows your company really cares about the product you produce. It’s an excellent calendar with excellent support. Thank you Casey and thank you Modern Tribe!!
I’m not a developer either…learning as I go. Where would I put this code? And when you send out a permanent fix will it automatically be taken out or will I have to go in and remember where I put it to take it out? Sorry for the silly question. Also, I noticed that when I click on “see all events” in a day in the month view, the times are backwards. But, if I click on a new date (up by the search-date, location, venue…) once I am in the day view, the times are correct. Not sure if that would help with a real fix but I thought I’d share. Thanks for your time and help!
