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May 20, 2016 at 4:03 am in reply to: My Woocommerce don't send the confirmation and (event) ticket after buying #1116908
kastanjelaan13
ParticipantThanks! It Works!
Another question, can i change the emails who are sent as confirmation and the tickets?
May 19, 2016 at 2:50 am in reply to: My Woocommerce don't send the confirmation and (event) ticket after buying #1116290kastanjelaan13
ParticipantHello Geoff,
I can’t solve the problems with this steps..
Did you use the following guide when migrating to Event Tickets Plus: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/ ?
-> I have done this again, but the first time of setting up the website i used Wootickets, and after your first support i have delete this plugin (but the first set up was with Wootickets). But now i have delete it, and i follow all the steps of this threat.There could be a customization in either the functions.php or in the /tribe-events/ folder of your WordPress template that requires updating. The quickest way to test this is to temporarily revert back to a default WordPress theme such as twenty-fifteen.
-> I have set the theme back to twenty-sixteen, but this was also not the problem, still no tickets.There could be a conflict with another plugin. In which case, could you go through our testing for conflicts procedure and let us know what you find out. Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
-> Ive deactivated all the plugins, put twenty-sixteen on, and activate: Event tickets, event tickets plus, the event calender and woocommerce. But this din’t work ass wel..I even have complete the order status in Woocommerce after buying tickets. The tickets i put in are testtickets of €0,01. Do i miss a place where i can see the tickets in the backend witch send with to buyer of is this een automatic thing?
What can be the solution here?
Thanks!
May 17, 2016 at 5:19 pm in reply to: My Woocommerce don't send the confirmation and (event) ticket after buying #1115697kastanjelaan13
ParticipantThis reply is private.
May 17, 2016 at 8:41 am in reply to: My Woocommerce don't send the confirmation and (event) ticket after buying #1115371kastanjelaan13
ParticipantThis reply is private.
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