[jameswemyss]

Thanks for coming back to me Barry.
To be honest I found the responses to all my questions somewhat disappointing. I firstly sent an email to ask for prices for all these bits, to which I got an email back from Leah suggesting that the help I needed could be found by posting in the forums.
Whilst “support” is always keen to say “what a great idea” or “good point” it always seems to result in “you need to engage someone else to help you”, which seeing that we have paid for two plugins as it came with support feels less like support and more like batting the problem away or adding it to a wish list that you may/may not implement.

Leah did also say in the email “1. This is on our list as things to do a tutorial for. In the meantime, you might try the solution given in this thread.” which takes you to the link I provided in this thread. You have previously recognised this as a problem and supported it, you also recognise this as something that needs a tutorial. But because something has changed you now don’t seem to recognise it as a problem and have suggested something that “Typically we wouldn’t recommend that approach” or bat it away for us to find someone else to support your plugin.
Regards
James

[Author]

Posts