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  • in reply to: Ticket availability malfunction #1387836
    instadesign
    Participant

    This reply is private.

    in reply to: Ticket availability malfunction #1385505
    instadesign
    Participant

    Hi Andreas,

    I replied here on the forum and definitely dropped my images into the dropzone… trying again now I think maybe I just didn’t wait long enough for the uploads to complete.

    Thanks,

    Henry

    in reply to: Ticket availability malfunction #1385389
    instadesign
    Participant

    Hi Andreas,

    Thanks for your response. We will try this out. Could I ask for some compensation on behalf of my client for loss of sales?

    Screenshots attached showing GMT timezone in WordPress settings and individual event settings.

    Thanks,

    Henry

    in reply to: Ticket availability malfunction #1384383
    instadesign
    Participant

    Hi Andras,

    Thanks for your response. Obviously this event has now passed but I want to make sure the same thing doesn’t happen again.

    In response to your questions:

    What is your WordPress timezone set to?

    GMT

    What is the timezone setting for your events, under Events > Settings > General tab (bottom of the page)

    It had a button prompting to update the database which I’ve now clicked and now I’ve selected ‘use the sitewide timezone everywhere’

    What is the timezone of the event itself?

    UTC. However this is odd: when I click ‘timezone:UTC’ in the event it shows GMT in the dropdown. I select GMT and update, and once more it shows UTC.

    What timezone are you at?

    GMT

Viewing 4 posts - 1 through 4 (of 4 total)