Robert

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  • in reply to: Recurring Events Permalink Slug Error #1224994
    Robert
    Participant

    Hi Geoff,
    As it appears that the resolution to this issue will not be until release 4.5, please can you provide an estimated time-frame for this release.
    Thanks,
    Robert

    in reply to: Recurring Events Permalink Slug Error #1219513
    Robert
    Participant

    Hi Geoff,
    My apologies, I meant 12th January, not July.
    It would be nice to know the release version that will include the fix.
    Thanks,
    Robert

    in reply to: Recurring Events Permalink Slug Error #1218894
    Robert
    Participant

    Hi Geoff,
    Thanks for the response confirming that you can reproduce the problem at your end.
    We regard this as a serious issue which prevents us from using the recurring event functionality until this is fixed.
    We purchased The Events Calendar Pro on the 12th July and reported the issue on the same day.
    Although we understand that it is difficult to provide a release date for this fix, I would like confirmation that if a satisfactory fix is not released within the 30 day refund policy time frame, that you will still provide a full refund if this can not be resolved, even if the release date is outside this time frame.
    It might be necessary to edit an event for a variety of reasons such as cancellation, change of venue, additional information e.g. attachments, but the permalink slug must remain the same as it will affect searches. We do not understand why the permalink slug is being changed when a recurring event is edited as it should always remain as /event/title/event-date as when the recurring event is created.
    Regards,
    Robert

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