[haboredman]

This reply is private.

[haboredman]

This reply is private.

[haboredman]

Yes, the ticket inventory is in red and says -2 , and under the event guest list is says 30 tickets sold out of 28.

[haboredman]

I don’t believe that is the case since we only have one ticket for each event and the stock was set at 28, but 30 tickets were sold.
Very curious…

[haboredman]

This reply is private.

[haboredman]

This reply is private.

[haboredman]

Hi Brian,
Thanks for touching base.

First, authorize.net indicating the customer “J” had two purchases completed successfully. They were both for the same event, however, each ticket was purchased at different times. When looking in WooCommerce I only see one purchase made by “J”. I also searched for hre name in all the orders in case she ordered the wrong ticket, but this single purchase is the only one with her name attached.

Needless to say the customer showed up at the event with her guest. Luckily there was an open seat:)

This is not the first time this problem has happened so I am thinking it isn’t just user error, especially since the customer was charged in authorize.net.

As for other plugins we are using WooCommerce Gift Certificates Pro from IgniteWoo.com as well as Smart Coupon, the Events Calendar Pro,and WooCommerce Tickets.
I also believe we are using the WooCommerce Mijireh checkout.

Thank you so much for your help and any direction you can give!

[haboredman]

I resolved this with help from someone else.

[haboredman]

No debug from Events Calendar. That option is not selected in the admin.

Error log:

[03-Sep-2014 17:32:39 UTC] PHP Notice: Template overrides should be moved to the correct subdirectory: photo/single-event.php is deprecated since version 3.2! Use pro/photo/single-event.php instead. in /home4/haboincc/public_html/paintedcellars/wp-includes/functions.php on line 3078

***(I created a new folder Pro and placed the photo/single-event.php and content.php inside)

[03-Sep-2014 17:32:39 UTC] PHP Notice: tribe_meta_event_cats is deprecated since version 3.0! Use tribe_get_event_categories( $post_id, $args ) instead. in /home4/haboincc/public_html/paintedcellars/wp-includes/functions.php on line 3078
*****Not sure what this is??

[03-Sep-2014 17:32:44 UTC] PHP Notice: Use of undefined constant ‘Instructor’ – assumed ‘‘Instructor’’ in /home4/haboincc/public_html/paintedcellars/wp-content/themes/painted-cellars/functions.php on line 18
*******This is the added code for that error:
remove_action( ‘tribe_events_single_event_after_the_meta’, array( TribeWooTickets::get_instance(), ‘front_end_tickets_form’), 5 );
add_action( ‘tribe_events_single_event_after_the_content’, array( TribeWooTickets::get_instance(), ‘front_end_tickets_form’), 5 );

function filter_translations($translation, $text, $domain) {
if ($domain == ‘tribe-events-calendar’) {
switch ($text) {
case ‘Venue’:
$translation = ‘Place’;
break;
}
switch ($text) {
case ‘Organizer’:
$translation = ‘Instructor’;
break;
}
}
return $translation;
}
add_filter(‘gettext’, ‘filter_translations’, 10, 3);

***I didn’t actually put this in, as I’m taking over this aspect of the project. Is there something wrong there?

[haboredman]

Hi I am having a problem with the view after list view (When clicking on a single event and viewing details) the event date, start time, and end time are not showing up. I set them in the backend but they won’t show up. Could you please help? http://paintedcellars.haboinc.com/event/hippos-in-the-water-by-katie-adams/

[Author]

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