[Gina]

hmm I don’t seem to have that, I have this:

all ok up to – ../views/ then I have:

eddtickets
shopptickets
wootickets
wpectickets

they all lead to > tickets.php

not email

[Gina]

Thanks Brian, Unfortunately can’t quite figure this out.

I’ve tried to locate: tickets/email.php in the plugin folder but can’t find it.

Is there any other way?

[Gina]

I’ve found that if I add the tickets to an event and then edit in woocommerce then it all works fine. I’ve had to make links to the event page for people to buy and edit the event page so it looks more like a shop page. I’ve done this by using woocommerce featured products shortcode.

Hope this helps.

I would like to know if it is possible to edit the information on the eticket?

[Gina]

Thanks Brian,

I made another order and and completed it – but again the ticket did not come through.
Couple of other points, the orders are not showing up under woocommerce/ orders side menu. Usually i can see the number of orders here from the dashboard. However when go to the orders page i can see the orders.

Also when I go back to edit the product I have just bought, the ticket isnt showing – it just has the option to add the ticket again. I’ve re-entered and saved the ticket about 4 times now, go to purchase it then when i go back to edit the page its gone. Perhaps this is why i’m not receiving the ticket?

I received the woocommerce ‘thanks for order’ as well as ‘my order is completed’ email. That is all

Appreciate your assistance in this matter

thanks

Gina

[Author]

Posts