garethjmsaunders

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  • in reply to: Upgraded to 3.5.1 and it duplicated all my events!? #126881
    garethjmsaunders
    Participant

    Hi Barry, thank you for your prompt and honest answer re. the issue with duplicated events. In a way, I’m glad that it wasn’t just me. But I’m sorry for you guys because the Events Calendar has been a pretty solid and valuable plugin for me over the last year. I do wish you well in getting to the bottom of the issue.

    Thank you for the heads-up on the date format for the CSV file. I’ve said this before, and I think it’s worth saying again, it would REALLY useful if the plugin shipped with three example CSV files for venues, organisers and events which gave suggested heading rows, and some sample data so we could see what formats to use, etc. These wouldn’t add terribly much to the overall download size. Please…

    I know I sounded all cross when I posted. And I was. But despite having to stay up until about 03:00 to get this fixed, I did get to catch up with a couple of shows on BBC iPlayer (on demand TV), so it wasn’t all bad. And this purge of historical events has allowed me to start again.

    Thanks for your support and your apologies. Much appreciated. First class support!

    (I work as the web architect at the University of St Andrews, and currently spend about 60% of my time on first, second and third line support, so I appreciate how demanding it can be.)

    Gareth

    in reply to: Upgraded to 3.5.1 and it duplicated all my events!? #126580
    garethjmsaunders
    Participant

    I’m really not having a good time with this! I’ve just spent the last hour creating a CSV file to import this month’s events… imported successfully except for the last three events and then I discover that you guys use American format dates not UK. So 12/04/2014 isn’t seen as 12 April but 04 December. *sigh!* *weep!*

    in reply to: Upgraded to 3.5.1 and it duplicated all my events!? #126575
    garethjmsaunders
    Participant

    Thanks, the site is at: http://www.allsaints-standrews.org.uk/events/

    And there are now no duplicate entries because I’ve just spent the last two and a half hours manually deleting every event in the calendar, because we’re approaching Holy Week and we need to have service times on the website. So I’m starting again.

    I’m so exhausted, it’s 01:35 in the morning and I need to get this live by the morning, and then I’ve got work to go to. I’m really disappointed. I know I should have tested it but I was in a hurry.

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