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Viewing 9 posts - 1 through 9 (of 9 total)

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March 17, 2013 at 12:15 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42966

Khaled
Participant

** Any help from your team at this stage will be highly appreciated.

March 17, 2013 at 12:14 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42965

Khaled
Participant

Hi Barry,
Appreciate your time and efforts in getting back to me, but to be frank with you, this will not help in our case with the client. We need to rectify this issue on our client website’s website at the earliest by tomorrow (EOD). If you guys think it’s not possible to give a public fix by releasing a new update for V2, fair enough, but you need at least to lead us on how to fix it for our client. I will ask our dev team to look into it, but let us know where this issue is appearing in the code and how to get it resolved, any help from your help at this stage will be highly appreciated.

March 14, 2013 at 6:21 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42632

Khaled
Participant

Hi Barry,

I would appreciate if you can give me an estimated timeline for the same to communicate it to our client as it’s an urgent matter.

Regards,

March 13, 2013 at 11:32 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42585

Khaled
Participant

Hi Barry,
The issue is that when you add a filter (Event category) it shows only 1 event out of each recurring event group.
Please let me know why the filter is not showing all the events under that category.

March 13, 2013 at 8:34 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42539

Khaled
Participant

Yes, you are free to do whatever you like. It’s a test port not related to any of our client’s work.

Please after you get the above credentials can you delete the post as it’s not safe to post it in the public?

Kind regards,

March 13, 2013 at 8:07 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42531

Khaled
Participant

Hi Barry,
We have created a fresh installation for you guyz to take a look at it, kindly find below the login credentials:

[REMOVED]

plus to the above issue, after we apply the Events Category filter and try to search by keywords for all the matching events, it shows only one out of 10 events which are recurring.

Kind regards.

March 12, 2013 at 1:32 pm in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42461

Khaled
Participant

Hi Barry,
We have checked all the scenarios including the above one, furthermore we have moved the website to another server and deleted all the events and we have created a test event, and again the issue still persist.

It came to my mind as well it maybe a database corruption, writing or retrieving issue.

Let me know if you still want to get access to the website, or Would you like me to video the thing for you??

March 12, 2013 at 11:51 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42443

Khaled
Participant

Below are screenshots for the filters I’m talking about:
http://img834.imageshack.us/img834/4576/screenshot93n.png
http://img526.imageshack.us/img526/7905/screenshot94y.png
And also see how is the dates are now set to 2027 🙁 as we set the recurrence date to 2023, it gives us this random start and end date…

March 12, 2013 at 11:31 am in reply to: Having an issue with the Event Calendar module – Reccurring date – URGENT #42432

Khaled
Participant

Hi Barry,
Thanks for your response.
It’s the Events category filter which causing the issue. I’m not sure if the other filters may replicate the issue, but we need to get this sorted out by today at the earliest otherwise we will be in a very difficult situation with our client.
Let me know if you would like to check the issue yourself I may give you an access to the website backend.
Kind regards,
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Viewing 9 posts - 1 through 9 (of 9 total)