[eastbayaa]

PS – forgot to mention that my hosting is with Blue Host which is one of your recommended providers so not sure why hosting enviromment would be the issue.

[eastbayaa]

I followed your instructions exactly and did not get any results. In other words the pages looked no different to me (no info at top). Here’s an example URL I tested: http://69.195.124.167/~eastbbc2/member-services/?geocode_test

And I confirmed the code is in the functions.php file in my theme folder.

Is there any possibility this ticket could be escalated for faster response time since it’s taking so long to resolve? Any chance your system works that way (that older tickets become higher priorities)? I hope so.

[eastbayaa]

Did you receive my private reply? Do you have everything you need to continue troubleshooting? I had hoped for a response this morning… I’m really looking to get this resolved quickly as I need to get moving on getting our new site fully implemented. Thanks.

[eastbayaa]

This reply is private.

[eastbayaa]

Hi Barry,
I checked and the field you asked me to look for “fix geolocation data” is not there. The only field under “map view distance” is “Google Maps default zoom level”.

I should tell you, and I’m sorry for not mentioning this sooner, that upon import I did receive some kind of error message saying that location data could not be found and did I want the system to fix this. I clicked YES. But clearly it didn’t work.

Again, I’d like to know how to resolve this before doing my massive final import. Thanks for your help with this!

[eastbayaa]

So you seem to figured out why… it does seem that there isn’t a correct longitude/latitude associated with the venue. I activated Map View and when it loads the region showing in the map frame is in Africa. All of our venues are in northern California and I defaulted country to United States.

I followed your advice and edited the Venue and then updated, but I can’t see the L/L fields and it appears this update did nothing because the NEAR search is still bringing up no results.

How can I resolve this and why did it happen in the first place? As I said, this was a small test import just to check out functionality and I want to be sure whatever problem occurred, does NOT happen when I do my real import with many more venues and hundreds of events. Thanks!

[eastbayaa]

Hi Barry, thanks for your help with this. Ok, so I understand the SEARCH field. Let’s see if we can figure out what’s going on with the NEAR field, and I’d like to use the example I initially posted in my thread.
Here is the single event page for the event I referenced: http://69.195.124.167/~eastbbc2/meeting/came-to-believee-triangle-fellowship-wednesday/2014-03-12/

You can see that it’s in Hayward, CA and the Google map is displaying the location correctly. However when I search for events NEAR Hayward, CA it says “No results were found…”

Please let me know if you need more info or other examples to help resolve this. Thanks!

[eastbayaa]

I’m sorry but that doesn’t make sense to me. Can you please clarify?

Let’s start with NEAR (or location):
If the location isn’t dictated by the venue, then what is it dictated by? Or in other words, what data fields is the “Near” field trying to match against? Or lastly, how do I associate a location with an event if not through the venue where it’s taking place?

Next is SEARCH:
The other filter field in the bar at the top is a straight Search field. So again, exactly what data fields is this searching against? Isn’t the venue name where the event is being held associated with that event?
Thanks for your help with this.

[eastbayaa]

PS – I would still like to know how to remove the header image from my calendar view pages without affecting any of the other pages on my site. Can you please advise on this as well? Thanks!

[eastbayaa]

Hi Casey, I’m a bit of a newbie when it comes to modifying code. Can you tell me exactly what file I need to modify and where I will find it? Thanks!

[eastbayaa]

Casey, I’m not using the month view. I think you’re misunderstanding my question. I am talking about the tiny pop-up calendar you use to select a date, when using the “Events From” filter functionality in the top bar (to select only certain events). Does that make sense?

[eastbayaa]

http://69.195.124.167/~eastbbc2/

Hi Casey, The Calendar Events are set up under the menu link for Meeting Directory:
http://69.195.124.167/~eastbbc2/meetings-directory/

[eastbayaa]

Hmm… that’s very strange because I did Clear the filters earlier and there was still nothing there. But now they all seem to be back. Thanks.

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