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Thanks for your reply
Concerning the Multi-day events, it seemed as though it was happening on multiple multi-day events from multiple feeds. However, both of those multi-day events are done now and as a result, the issues seems to be gone.
Hi,
So on top of the issues I already mentioned in this support request, I thought I would also mention that events, when imported using the event aggregator, bring over incorrect location data. If the address is within the event on google calendar says it’s located at “DeVos Performance Hall, 303 Monroe Ave NW, Grand Rapids, MI 49503, USA”, The Events Calendar re-assigns it’s location as “2 Monroe Ave NW Grand Rapids, MI United States: within the saved venues in wordpress. We have changed it manually but it always gets changed back.
So the issue is prevalent to any multi-day calendar event, no matter which google calendar feed it’s being imported from. The most recent import issue we ran into was for the Multi-day “The Lion King” event, located at ‘Miller Auditorium’, which is a google calendar import. I will post the link in another reply privately.
This google calendar however hasn’t imported once on the site. I can’t even connect it to the site and it has all the same settings in google calendar as the rest of our import feeds. This calendar is for events located at ‘Firekeepers Casino’. I will post the link in another reply privately.
While looking into the settings you mentioned, I switched on logging and see that our license has only 100 imports a day. This explains why events are failing to import or update periodically but it doesn’t explain the location data issue I mentioned in the first paragraph, The multi-day event import issues, or why I’m unable to even import a particular feed.
I’d also like to mention that I did change the settings for the Event Update Authority from “Overwrite my event with any changes from the original source.” to “Import events but preserve local changes to event fields.” so hopefully that will help some things.
I will post the log in a private reply as well.
Also, for assistance with solving this issue, here are the details for which events are changing on us.
March 26: Calendar changed to April 5 – April 16, changed back
April 7: Calendar changed to April 6 – April 17, changed back. Also at this time tried several ways to edit the event so it would show properly, none of which worked.
April 9: Calendar changed to April 6 – April 17, changed back
April 11: Calendar changed to April 6 – April 17, changed back
April 13: Calendar changed to April 6 – April 17, changed back
It also seems that events pulled from google calendar are not importing to the website anymore.
