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January 31, 2016 at 7:00 pm in reply to: Trying to activate Community Events plugin takes down website #1065420
bullshoalslakeview
ParticipantI believe we’ve got it, by George! 🙂
I did as you said, and the Community Events part seems to be working OK.
I appreciate all your help and extra explanations. I’ve learned a lot these past couple of weeks.
Again, thanks, George.
Sincerely, Ginger
January 29, 2016 at 9:47 am in reply to: Trying to activate Community Events plugin takes down website #1064552bullshoalslakeview
ParticipantWould you mind giving me a brief explanation of how to do the clean install?
January 29, 2016 at 6:27 am in reply to: Trying to activate Community Events plugin takes down website #1064457bullshoalslakeview
ParticipantSorry I didn’t break down the site when I said I was going to. BUT, I did find the original error message I got when I updated all the plugins. If I wrote it all down right, here it is (from January 18th):
Fatal Error – cannot redeclare tribe_is_community_my_events_ page previously declared in /home2/ bullshoa/public.html
And thanks for your latest advice. I guess it hadn’t been updated for a while, because it never said that it was 100% compatible with our version of WP, so I was nervous to update it.
I will work on this this weekend. Thanks so much, George!
–GingerJanuary 27, 2016 at 1:02 pm in reply to: Trying to activate Community Events plugin takes down website #1063395bullshoalslakeview
Participant1. Version 3.12.1. It was installed over a year ago. This problem began when I updated all my plug-ins that needed to be updated, about a week ago.
2. I will do this tonight and let you know.
3. Thanks!
4. The last time I live-chatted with Blue Host (that’s how I get my site going again, with their help), they told me it was an issue with the plug-in and to contact you guys.
Thanks, George.
January 26, 2016 at 6:07 pm in reply to: Trying to activate Community Events plugin takes down website #1062795bullshoalslakeview
ParticipantTwo questions:
The Community Events IS listed under my installed plugins, with the choices of ACTIVATE, EDIT, DELETE. Should I delete it and then select it again? I don’t want to select activate, because that choice doesn’t work in my case.
Where do I find the wp-config.php file? I DID look, but as I mentioned before, I’m pretty dumb about this stuff.
Thanks!
January 26, 2016 at 2:23 pm in reply to: Trying to activate Community Events plugin takes down website #1062721bullshoalslakeview
ParticipantI forgot to mention that if I click on “Add an Event” on Google Chrome, it says “Page not found”, but if I use Internet Explorer and click on “Add an Event”, it takes me to AVG Search bar.
January 26, 2016 at 8:28 am in reply to: Trying to activate Community Events plugin takes down website #1062565bullshoalslakeview
ParticipantThis reply is private.
January 26, 2016 at 8:24 am in reply to: Trying to activate Community Events plugin takes down website #1062560bullshoalslakeview
ParticipantHi George!
When the problem originally happened, I had just updated all the plugins that needed updating, and there was a white screen with a string of text.
However, the two times since then that I’ve tried to activate the Community Event plugin, I get a light blue screen with the words “Server Error” and the number “500” off to the side.
At that point, I cannot log out of WordPress or go to another option (such as pages, posts, etc.). I get the same Server Error screen and have to use the back arrow to get back to where I was.I will try to share our system information with you. I’m green at all this technology stuff, so hopefully I can accomplish this.
Thanks for your help! -
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