bullshoalslakeview

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • bullshoalslakeview
    Participant

    I believe we’ve got it, by George! 🙂

    I did as you said, and the Community Events part seems to be working OK.

    I appreciate all your help and extra explanations. I’ve learned a lot these past couple of weeks.

    Again, thanks, George.

    Sincerely, Ginger

    bullshoalslakeview
    Participant

    Would you mind giving me a brief explanation of how to do the clean install?

    bullshoalslakeview
    Participant

    Sorry I didn’t break down the site when I said I was going to. BUT, I did find the original error message I got when I updated all the plugins. If I wrote it all down right, here it is (from January 18th):

    Fatal Error – cannot redeclare tribe_is_community_my_events_ page previously declared in /home2/ bullshoa/public.html

    And thanks for your latest advice. I guess it hadn’t been updated for a while, because it never said that it was 100% compatible with our version of WP, so I was nervous to update it.

    I will work on this this weekend. Thanks so much, George!
    –Ginger

    bullshoalslakeview
    Participant

    1. Version 3.12.1. It was installed over a year ago. This problem began when I updated all my plug-ins that needed to be updated, about a week ago.

    2. I will do this tonight and let you know.

    3. Thanks!

    4. The last time I live-chatted with Blue Host (that’s how I get my site going again, with their help), they told me it was an issue with the plug-in and to contact you guys.

    Thanks, George.

    bullshoalslakeview
    Participant

    Two questions:

    The Community Events IS listed under my installed plugins, with the choices of ACTIVATE, EDIT, DELETE. Should I delete it and then select it again? I don’t want to select activate, because that choice doesn’t work in my case.

    Where do I find the wp-config.php file? I DID look, but as I mentioned before, I’m pretty dumb about this stuff.

    Thanks!

    bullshoalslakeview
    Participant

    I forgot to mention that if I click on “Add an Event” on Google Chrome, it says “Page not found”, but if I use Internet Explorer and click on “Add an Event”, it takes me to AVG Search bar.

    bullshoalslakeview
    Participant

    This reply is private.

    bullshoalslakeview
    Participant

    Hi George!
    When the problem originally happened, I had just updated all the plugins that needed updating, and there was a white screen with a string of text.
    However, the two times since then that I’ve tried to activate the Community Event plugin, I get a light blue screen with the words “Server Error” and the number “500” off to the side.
    At that point, I cannot log out of WordPress or go to another option (such as pages, posts, etc.). I get the same Server Error screen and have to use the back arrow to get back to where I was.

    I will try to share our system information with you. I’m green at all this technology stuff, so hopefully I can accomplish this.
    Thanks for your help!

Viewing 8 posts - 1 through 8 (of 8 total)