Hello Courtney – I did only the first step (activating the base theme – mine
was twentysixteen), checked it quick before I went through the business of
deactivating all my plugins, and fund that the Photo view worked. It appears
to be a theme conflict. Obviously, I had to switch it back, as this is a
highly customized theme we have for our organization.
The question now is: Does this mean I cannot use the photo view? Or are
there other solutions in the case where a theme conflict is identified. I
want this answer before I do any of the other requested items.