Darlene

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • Darlene
    Participant

    Hi Brook,

    Thank you for your help!

    I went to WP-Admin > Events > Settings > Tickets, and clicked save.

    I also enabled the Check payment gateway temporarily, checked out with that, and marked the order as paid, and everything worked perfectly.

    I think the problem must be with the PayPal account. Can you provide any guidance for configuring PayPal Standard to work with Event Tickets Plus? Should I try enabling “Payment Data Transfer” and adding a PayPal identity token?

    Best regards,
    Clifton

    Darlene
    Participant

    Hi Shelby,

    I didn’t deactivate Event Tickets, Event Tickets Plus, The Events Calendar, and The Events Calendar PRO.

    Best regards,
    Clifton

    Darlene
    Participant

    Hi Shelby,

    It has been happening since the beginning.

    I created a staging site, activated the Twenty Sixteen theme and disabled all plugins except the Events Calendar/Tickets plugins and WooCommerce, and purchased a product, but the problems remain.

    What next?

    Best regards,
    Clifton

    in reply to: Ticket purchase generates "Canceled order #1269509
    Darlene
    Participant

    Not sure how I managed to create two threads. Can you delete this one and respond to the other? Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)