Richard Linnett

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  • in reply to: Calendar Pro exceeding Host Resources #1350540
    Richard Linnett
    Participant

    Hi,
    Thanks for the reply.
    I am being forced to move the website to a new host as the site keeps taking down the server.
    We are moving to Google calendars from now on. Do you know if there is a way to deactivate all records for your plugin from my existing database? Do I need to reinstall the plugins and delete via WordPress rather than ftp?

    Gareth

    in reply to: Calendar Pro exceeding Host Resources #1349043
    Richard Linnett
    Participant

    Hi,
    Thanks for the reply.
    I’ve read several Events Calendar Pro forum posts regarding excessive CPU usage. Also, the issue occurred hours after updating the plugin. So, I’m assuming its the cause.
    This is a very simple WordPress site for a local running club.

    We had 2 weekly recurring events on a Tuesday and Thursday. Yes these go on for years but I believe the settings option to show only for 12 months was set.
    Also, I used the ‘cleanup recurring events tool’ and deleted all recurring events. The issue continued.

    I’ve uploaded a database dump to the below link.
    https://spaces.hightail.com/space/TbSv64u1DN
    This dump is after the upgrade to the latest plugins and before deletion of the recurring events.

    I’d love to continue using the plugin – it worked great for years and would save me re-inputting event on another platform. Any assistance would be great.

    Thanks for your support.
    Gareth

    in reply to: Calendar Pro exceeding Host Resources #1348494
    Richard Linnett
    Participant

    I’m struggling to test the site. I updated your plugins to the latest version again and used the ‘delete recurring events tool’. As soon as the site went live it exceeded the CPU quota and all my hosted websites (60+) lost database connections!
    I’m 99% sure it’s an issue with your plugin. The issue occurred hours after updating to the latest release of Pro. Nothing else on the site changed.

    I can not risk testing more fixes (plugin/theme conflicts). I can not have my entire reseller account go down again or risk Hostgator terminating my account.

    At this stage I have deleted (via FTP) your plugins and hope the site will work again without issue. I’m forced to look for a new Events Calendar and start over.

    My other concern is that although I’ve deleted the plugins, the database records still exist. Are you able to purge all Events Calendar records from the database.

    Thanks,
    Gareth

Viewing 3 posts - 1 through 3 (of 3 total)