"you'll receive your tickets in another mail"

[Math]

Hi

How do i remove the “you’ll receive your tickets in another mail” message? it appears on every email including cancelled or refund emails sent to ticket buyers.

Please video below

http://www.screencast.com/t/bCgaRbEe1cFt

[Cliff]

Hi, Math.

If you’re using WooCommerce, the appropriate filter to use is wootickets_email_message

This code comes from /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

apply_filters( 'wootickets_email_message', esc_html__( "You'll receive your tickets in another email.", 'event-tickets-plus' )

Please reference the code at the end of this article: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

Please let me know if you have any follow-up questions on this topic.

[Math]

Hi Cliff

I’m sorry but i don’t get what i need to do here.

[Cliff]

There are 2 ways to totally change the text, either to nothing (what you said you wanted) or to something custom:

1) use the wootickets_email_message filter. This code snippet should do just what you want:

https://gist.github.com/jesseeproductions/6a9e0674d0f2c28def03

2) use the code snippet from the bottom of https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ to use WordPress’ custom translation functionality for this string:

"You'll receive your tickets in another email."

===

Either option will require a bit of custom code — I’d recommend Option 1 (sorry I didn’t think of it in my previous reply) — and welcome to WordPress customizing!

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

I hope this information helps!

[Math]

Hi Cliff

Thanks for getting back. Hope you had an awesome holiday.

I chose option one and it does the trick. Thanks again for great support.

[Cliff]

Awesome. Thanks for letting me know. Same to you! 🙂

[Author]

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