"You’ll receive your tickets in another email" on NON-ticket orders

[Simon]

I’ve been hit by this bug. Any news on a fix?

[Kelly]

Hi, Simon. Thanks for asking about this bug.

Unfortunately, we’re not at liberty to discuss specifics about timelines, but rest assured that this is definitely a high priority bug for us. We expect the fix to be rolled out in an upcoming maintenance release.

Thanks for your support!

[Kelly]

Hi, Simon. Since it’s been a while, I’m going to close this thread. Please don’t hesitate to open a fresh one if anything else comes up! 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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