wrong end date for wooticket

[Xavier]

Hello

I Have a problem with the wooticket plug in : when a creat a ticket and I save the ticket it can’t work because the end date automatically change to 1970 when I save. if I rechange the date manualy after it s ok but I can give that to the client .

thanks to you

sorry for my english (I m french )

[Brian]

Hi,

Sorry for the issues with the ticket end date.

When saving the date and when it reverts to 1970 is the time field blank?

When you create a new ticket what is the default end time?

If that time field is blank that is what causes the issue, it was fixed in a previous version, so maybe something else is causing the conflict.

Let me know and we can go from there.

Thanks

[Xavier]

hi

I send you some screen shoot for exemple

the date is good on the calendar selection but not on the field you can see it on the screen

http://we.tl/mntpPsolss

[Xavier]

the default end and start time is blank when I don’ t chose the date (at creation ticket) but after I chose is not blank it s the right date but when I save it s change to 01-01-1970

[Brian]

Thanks for providing the screenshots, I see the issue now.

Since you are using the 24 hour clock not sure what the AM or PM is showing that could be the issue.

What is your time settings in WordPress?

They are found on this page or your admin:

Settings > General > Time Format

Let me know what you find out and we can go from there.

Thanks

[Xavier]

hey , I changer the date to d/m/Y and the hour to H:i and it s work ! but now you know the bug 🙂

thanks for great support 🙂

[Brian]

I am glad to see you were able to figure it out.

I will look into that to see if we can prevent the AM and PM from showing with the 24 hour clock, thanks for the information.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Leah]

Hi there,

Thanks again for your post. We wanted to get in touch and let you know that although we weren’t able to address this issue in our upcoming 3.10 release, it is still very much a priority. We have a ticket in our system and will be investigating a solution to be released in a future version. Thank you for your patience and support while we work on this!

Cheers,
The Events Calendar Team

[Leah]

Hello,

Thank you again for bringing this issue to our attention. We’re happy to say that we have added a fix for this into our upcoming version 3.11 release. Keep an eye on your Updates page for the new version. If you have any trouble with the update (or are still seeing this problem after you update) please start a new thread and we’d be happy to help out.

Thank you for your patience while we got this release ready to go!

Best,
Leah
and the rest of The Events Calendar team

[Author]

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