Why does my event say "Free" next to the title?

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  • January 10, 2015 at 1:14 pm #931238
    unityboulder
    Participant

    I synced the event and registered with Eventbrite. The payment info is showing up at the bottom of the event page, but it still says “Free” next to the title.

    January 12, 2015 at 4:16 am #931463
    Tom
    Participant

    +1

    January 12, 2015 at 9:42 am #931603
    Brook
    Participant

    Howdy Guys,

    Are you running a donation based event? If so this is a bug in our plugin :(. We have it logged and want to address it as soon as we can. I will add a note that two more users are experiencing it to bump the priority. But please let me know if you are indeed using a donation event. If not, could you perhaps provide a link to the event in question, and maybe also a link to the Eventbrite version of it? Thanks!

    – Brook

    January 12, 2015 at 9:53 am #931608
    Tom
    Participant

    We’re not taking donations as far as I know. I removed the mention of ‘free’ using the CSS workaround mentioned elsewhere:

    http://blog.rococochocolates.com/event/tempering-masterclass-with-principal-chocolatier-barry-johnson-10/

    January 12, 2015 at 10:07 am #931615
    Brook
    Participant

    You know what, I was not aware of this until just now. But, in 3.9 the donation bug I mentioned above began affecting all paid events as well 🙁 . My apologies. We are fixing this in 3.9.1 which is due for release very soon. Thanks for reporting this and providing the details.

    – Brook

    January 15, 2015 at 1:52 pm #933444
    Leah
    Member

    Hi there,

    Thanks for your patience while we looked into this problem. We are working on a secondary maintenance release that addresses this issue. Keep an eye on your site for a new update to version 3.9.1. We’ve tested this release thoroughly and it should resolve the reported issue. However, if you are still running into trouble please start a new thread and we will respond as soon as possible. Thanks again for your patience and support!

    Best,
    Leah
    and the team at Modern Tribe

    January 15, 2015 at 8:35 pm #933556
    Tom
    Participant

    Thanks Leah
    It looks like 3.9.1 fixed this 🙂

    January 16, 2015 at 7:42 pm #933916
    Brook
    Participant

    Happy to hear that, Tom. Thanks for the update.

    Are you seeing that it is now fixed as well, unityboulder?

    – Brook

    May 13, 2015 at 11:43 pm #962518
    Brook
    Participant

    Since this topic has gone for a spell without an update I am going to archive it. If you do need further assistance, please feel free to open another topic. We would love to help.

    – Brook

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