White Screen after Events Calendar Pro and Free version install

[Meleah]

Hi!

I am experiencing something similar when I install the Events Calendar Free and/or Pro Version. Sometimes, I will get a white screen where nothing loads and am forced to type in my home url to go back to my website.

The only thing is that I am on a Mac running OS X Elcaptain

Any thoughts on why this happening? I will probably end up uninstalling the Events Calendar Free and Pro Version to make this issue go away but would rather not like to do that.

Thanks!

[George]

Hey @Meleah,

Sorry to hear about this!

1. You mention that “sometimes” you get the white screen—what specific URLs on your site are where the white screen shows up? Is it the main /events/ URL, for example?

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Next, can you see if errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might be quite useful here.

2. Once you make this change, go to those same URLs where you get the white screen—do any error messages show up on these blank white screens? If so, paste the whole error messages here in your replies.

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3. Finally, how are you hosting your website? Are you hosting it with GoDaddy, for example? Or BlueHost, or HostGator? Or self-hosting it on your own physical server somewhere…? Just curious how, specifically, you are hosting your website.

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Let us know your response to each of the three questions listed above—that will help us get started on investigating these issues and, hopefully, recommending a solution! 😀

George

[Meleah]

This reply is private.

[George]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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