we have same issue

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  • #1127406
    Bieger
    Participant

    Just updated to 4.2 of Event Calendar and Event Calendar PRO. All previously loaded events correctly display Google Map based on venue address loaded. One new event loaded with new venue address does not show Google map. Despite all efforts, cannot find any reason for map to not appear. Google Maps clearly shows location when viewed in separate browser window

    #1127723
    Brook
    Participant

    Howdy groeteke,

    That certainly sounds off. Thanks for detailing everything you’ve tried thus far. Would you mind sharing a link to the venue in question? When you say it works while viewed in a separate browser window what do you mean? Do you mean opening the same URL in anew windows, perhaps the Incognito mode, makes it work properly?

    Cheers!

    – Brook

    #1127724
    Brook
    Participant

    Howdy groeteke,

    That certainly sounds off. Thanks for detailing everything you’ve tried thus far. Would you mind sharing a link to the venue in question? When you say it works while viewed in a separate browser window what do you mean? Do you mean opening the same URL in anew windows, perhaps the Incognito mode, makes it work properly?

    Cheers!

    – Brook

    #1127742
    Bieger
    Participant

    This reply is private.

    #1127994
    Brook
    Participant

    Ahh I understand now. Yes that is a bug, there should still be an option to show/hide the map and link when editing an event. We became aware of this bug a couple of days back and are working to schedule a fix into our roadmap. No ETA just yet, but it is definitely something we want to fix.

    There are two workarounds available now:

    • Downgrade to a past version that did not have this bug. Tutorial: Downgrading a plugin
    • Create a new event with the same details, when creating an event those boxes will still appear so you can still select whether to show them. Once you are sure you have copied over all of the details to the new event, delete the one you wanted to edit.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    #1134516
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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