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Hi there, the visual editor is not working when I try to add an event or edit an event. It seems to be conflicting with the theme, any help greatly appreciated?
Howdy jonnygiddens,
What specifically is not working about it? Are you seeing any errors in your browser’s console? I was able to use if on the submit a community events page, and it appears quite functional. The more info you can provide us the better.
Please let me know. Thanks!
– Brook
Hi Brook,
Thanks for you fast reply!
The problem is with the visual editor that the administrator uses to add event not the community. The editor tabs visual/text don’t do anything, and you can’t type in the text box to add content to the body of an event.
I get this in the developer console…
Uncaught TypeError: Object [object Object] has no method ‘tabs’ myscript.js?ver=3.8:4
event.returnValue is deprecated. Please use the standard event.preventDefault() instead. load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,plupload-html5,plupload-f…:4Much appreciated
JonnyYou are welcome Jonny!
Thank you for copying the console. Generally this sort of issue stems from a plugin conflict. Are you seeing the same problem when you add a post or a page? Our events plugin uses the same editor, so I would think this issue would affect all editors on in wp-admin.
To figure this out further I would need to be able to login to your WP-admin and poke around a bit more with my browser tools. Would it be possible for you to generate a login for us? If you could copy paste a user/pass here using the “Set as private reply” checkmark only the Tribe team will see it. Would that be ok?
– Brook
Jonny,
I was unable to login with those credentials. I tried a few variants of the username before giving up.
Have you tried reverting to a default theme like the WP 2012 one? Sometimes themes override editors. Please advise me in regard to these questions. Thanks!
– Brook
Uhoh. I apologize, we have been having some funky things happen with private replies. Here is a copy of what I posted:
Thanks Jonny,
That error you are seeing is coming form the plugin folder facebook-members. Clearly that plugin is not picky enough about where it is running. Looks like it starts generating fatal errors and thus stopping other scripts from properly executing. You will have to get with the plugin authors, this is basically a bug.
Does that make sense? Please let me know. Thanks!
– Brook
No worries! That makes sense, it was a non essential plugin so I have deleted it and all its folders but the issues still seems to be there, is there anything else I would need to do? Cheers
JonnyThat is super strange. The Javascript console errors must have been a separate issue.
I asked earlier if you have tried reverting to the stock 2012 theme. Have you? A theme could cause issues as well. If turning the theme and other plugins does not work, you might need to reinstall WordPress and our plugins. While fairly rare it is possible one or more of the files got corrupted/modified and is the actual source of this glitch.
Sorry this is such a pain. Sometimes there is no easy way to isolate issues and then fix them.
– Brook
Yes I tried it with the 2012 theme and it worked fine. The weird thing is it has worked with the current theme for a number of months. As a next step should i delete your plugins and then reinstall them?
No I do not think you would need to go that far. It sounds like your found your conflict, the theme. It’s likely a recent update to the theme, or maybe the theme is not fully WP 3.8 compatible.
Whatever the case, if I were you from here I would just try and isolate what part of theme causes the problem. Maybe try the stock unmodified Flyingnews. Try disabling features of it, etc. until you find the source. The theme author might be of some assistance here.
– Brook
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