View Tickets

[Math]

Hi

Something is not right with the view ticket function in the woocommerce order page. When i click on view ticket i’m redirected to the home page. please view attached video.
http://www.screencast.com/t/Sa64YUdh5U

[Geoff B.]

Good evening Math,

Thank you for reaching out to us.

I have looked at the video and I see what you mean. Yikes!

With that in mind, I went ahead and tried to recreate the issue on my staging site.

As you know, this option gets added to the WooCommerce order menu by activating the following extension: https://theeventscalendar.com/extensions/add-view-ticket-link-to-the-my-tickets-screen/

I believe that it’s appearance in the WooCommerce Actions menu in an order was not intentional.
The intended use (as you can see in the extension’s description was to add functionality to the “Attendee” screen).

That being said, I can see how that would be a really nice addition to have.
I will open a ticket to tweak this.

Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted when an update is released.

Best regards,

Geoff B.

[Math]

Thanks Geoff for the great support as always.

[Math]

Still on the subject, is it wise for organisers to view tickets of attendees on their my events page. I’m thinking not everyone is honest. Can i disable their view but keep mine on my admin dashboard.

http://www.screencast.com/t/cVhrq6vo

[Math]

Hi Geoff

Just a suggestion for the tweak, maybe you can add a print ticket button whilst you at it if it’s not too much trouble. It can work like this,
Step 1 – View ticket
Step 2 – Print ticket

[Geoff B.]

Good evening Math,

Good news! The dev in charge of the extension will proceed with the fix 🙂

I will relay your Print ticket suggestion as well.

As for your question about Community tickets, the short answer is yes.
You can tweak pretty much anything you want about these views.

You can either:

1. Perform a template customization of that view. You might want to read our Themer’s guide to get a sense of how that works.
2. Use CSS to hide the unwanted buttons.

Let me know if that helps.

Have a great day!

Geoff B.

[Math]

Hi Geoff

That’s great news.
I’ll prefer to use CSS

[Geoff B.]

Good evening Math,

Let me know if you need a hand with the CSS.

I’ll gladly help out.

Best regards,

Geoff B.

[Math]

Hi Geoff

Yes i do need a hand. Thanks for the offer.

[Geoff B.]

Good afternoon Math,

Alright.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

#tribe-events #the-list .tribe-view-ticket-link {display:none !important;}

Let me know how that goes.

Best regards,
Geoff B.

[Math]

Thanks Geoff it worked perfectly.

[Geoff B.]

Good evening Math,

I am super stoked that this worked out for you!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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