vanishing "update" button in event editor?

[ironandsteel]

Ok- I built this site for somebody and they are having a problem that I can’t replicate. They say that recently, when they go to edit an event, the “update” button is gone! I’ve not observed this, but maybe somebody here has some idea?
Another issue possibly related is the notice that there is an autosaved version of the event that is newer. When he tries to accept this autosaved version, he says it doesn’t save.
I’m going to get him to send me a screen grab.

[Rob]

Hey ironandsteel. Thanks for the note here; that’s a really odd report, and I can’t say I’ve seen it before now. Is it possible this is something specific to the browser your client is using? It might be worthwhile having them test in a different browser, and of course to confirm that the issue persists even after deactivating other plugins or the theme (as it is possible there is a conflict on that front).

Let me know what you hear back there and we’ll do our best to help from there. A screenshot, if you can get one, would be equally valuable.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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