URGENT – Updated plugin shuts down admin panel!???

[Webmaster]

I was working on my site and updated The Events Calendar plugin and I think it has caused a serious error. I cannot access the admin panel when it was updated. I have tried to turn off plugins and login (which gets me access to the admin panel again). I know it is important to keep the free and PRO plugins in the same update. What do I do???

[Webmaster]

I managed to get the free Events Calendar working, but when I activate the PRO version (both 3.5) it gives me 504 time out error!! Please help.

[Webmaster]

I have a test site that is using a new theme (supports Event Calendar) + 3 plugins activated (Event Calendar, PRO, Community Events) and it works perfectly. I duplicated this setup on live site and this is where everything went wrong – I started having cookie enabled issues (login page), then the server disabled the plugins for me and said it was the Events Calendar plugin that caused this. When the plugin is activated the users get redirected to the homepage, but I can login!

I did have one HTTPS plugin that appeared to cause conflict (maybe), but I am not down to just the plugins that are necessary plus a coming soon plugin (SeedPro).

I pressed with the hosting and they are insisting it is the new version of the plugin not compatible with other plugins. I hope a fix comes soon – I was ready to relaunch my website in 24 hours… now that is on hold.

[Casey]

gohwebmaster,
Sorry to hear you’re having trouble here, but hopefully I can help. We’re currently aware of a couple other users reporting a similar issue to yours, and have opened a ticket for one of our developers to investigate further.

Please keep an eye on this thread for further updates, since we’ll let you know as soon as we know more. Thanks! 🙂

-Casey-

[Webmaster]

Thank you Casey.
Update – I confirmed that the test site at least appears to allow admin login, but when entering events it duplicates them as others have reported. The rest of the site seems unaffected in terms of disrupting editing or visibility of the admin/edit/preview.

[Casey]

gohwebmaster,
From our developer:

the update process is timing out (since we’ve re-worked how recurring events function), but we make it more robust so that, when it does time out, the user can just refresh the admin several times until it finishes.

Our developer has provided a patch that we’d like for you to test out in your local environment to see if it resolves the issues you’re having. Just replace events-pro/lib/tribeeventspro-schemaupdater.php with this file then try refreshing your admin several (possibly many) times to see if the issue goes away.

Please respond back here as soon as you’ve had a chance to test this out, as we’ll be pushing out a hotfix ASAP. Thanks! 🙂

-Casey-

[Webmaster]

Here are the initial test results:

1. Installed the file as stated. (logged in/out)
2. Upgrade the free plugin to 3.5.1 and the Pro to 3.5. (logged in/out)
3. Added test event. (logged in/out on another browser)

Ok I tried on the test site and was able to add an event that repeated daily for six days only. Went ok. When I view the calendar page the List (default) & Month views show fine. The Week view loads the first post in the system. The others have pages not found.

[Webmaster]

I have now updated the plugin on our live site (under construction) and copied the fix file (you provided above) after the 3.5.1 plugin was updated (duplicate events were still there) and now display correctly. Because several events were set to weekly and end never, there are thousands of records so I am trying to change those to an end date.

Problem – the edit area on the event shows white text in the visual or text tab. I thought I was having conflict with the visual editor plugin, but I deactivated it and it still exists.

[Webmaster]

Still getting some odd behaviors – the “edit all” option doesn’t work to edit these records, when I can get an edit open for an event, I can’t change the status (published to draft). I am sure the database is just way to big – 25K records – and that may be the problem here?

[Casey]

gohwebmaster,
The hotfix has been released, so go ahead and update PRO to 3.5.1 and let me know if you’re still having issues. Thanks! 🙂

-Casey-

[Webmaster]

I still cannot select one of the reoccurring events (daily for years) and click “Edit All”. It looks like it simply refreshes the view and doesn’t bring up the edit. “Smaller” or “less frequent” I can manage to pull up and edit (as did I could sometimes before). Fix is getting closer, but I still have over 24+ occurrences I have to try to edit and get rid of.

[Webmaster]

Both plugins totally conflict with WPBakery Visual Composer installed with my theme. I have previously constructed pages with TEC/Pro activated at times over the last few days. Now the 3.5.1 wont even all WP to display the page accurately to edit.

[Webmaster]

Seems to have been a temp issue – Visual Composer seems to be functioning fine at this point. Sorry!

[Webmaster]

This reply is private.

[Casey]

When you deactivate WPBakery does the issue go away?

[Author]

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