Upgrade option not appearing

[Bethany]

I renewed Events Calendar PRO this morning but the newest update is not appearing on my WordPress dashboard. Since I did update the Events Calendar now the plugin and the add-on are not the same versions so I’ve had to deactivate Events Calendar PRO in order to keep my calendar up. Is there a way to manually upgrade or to have the update option appear again. I’ve already tried “checking for updates” and the plugin is appearing as renewed in my dashboard.

[Geoff B.]

Good evening and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the update not appearing for you.
I would love to help you with this topic.

On some installations using specific versions, the updates do not appear when:

1. The license key is not entered under Events -> Settings -> Licence Keys
2. You look under the Plugins page. On these versions, they appear under the [your site’s URL]/wp-admin/update-core.php

If that does not work, you can safely delete the Events Calendar Pro.

Once that is done, walk over to the Downloads page: https://theeventscalendar.com/my-account/downloads/ and grab the latest version of the Events Calendar Pro

You can now install the .zip file via the Add Plugin interface.

Let me know how that goes.

Best regards,
Geoff B.

 

[Bethany]

Thank you so much, Geoff.

In trying these solutions, I realized that I just needed to simply “save”
on the registration page. My key was appearing there but it needed a fresh
save. Once I pressed save, the calendar worked again.

*Bethany Winston, Editor-in-Chief*Kidding Around Greenville

Kidding Around Spartanburg
P.O. Box 25183 | Greenville, SC 29616
Cell: 864-238-3472

***NEW WORK EMAIL: [email protected]
***

*Note: *I typically respond to email once a day, Monday-Friday. Please call
or text my cell phone number if you need quicker assistance.

[Geoff B.]

Good evening Bethany,

Thank you for writing back.

I am super stoked that these solutions worked for you!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great rest of the week!

Geoff B.

[Author]

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