updated this morn, now events calendar not loading.

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  • #1062600
    ltm-cvb
    Participant

    The events calendar page won’t load at all.

    Events

    #1062629
    George
    Participant

    Hey @DeAnne,

    I’m really sorry to see this! I don’t see this problem on my own site and there is no known fatal error with our plugins, so I would recommend seeing if any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

    define('WP_DEBUG', false);

    to this:

    define('WP_DEBUG', true);

    That will display PHP errors if any exist, which might be quite useful here.

    Thank you!
    George

    #1063977
    ltm-cvb
    Participant

    This reply is private.

    #1064515
    George
    Participant

    Hey @DeAnne,

    Thanks for reporting your findings! I’m glad the source of the problem has been discovered.

    I know that many of our users use W3TC on their site alongside our plugins without issue, so I would recommend trying to turn off various settings and configuration options of W3TC on your site to see if there are specific options that are causing the issue.

    For example, “script minification” is something you should NOT enable with W3TC – this is known to break JavaScripts and Stylesheets which can hurt the loading of The Events Calendar.

    As for issues with All in One SEO, this is another popular plugin that many folks use alongside The Events Calendar without issue…I’m not quite sure why this error would be arising, the one you shared in your last reply. However, it’s something that is worth reporting to those plugin authors and/or your web host if the issues persist! They may have advice for how to fix the conflicts, and your web host may be able to offer some insight on why the database error is arising…that is not an error I can recreate, unfortunately 🙁

    Thank you for your patience with these issues, @DeAnne!

    — George

    #1079302
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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