Update Ticket Emails from Admin

[Michael]

Howdy,

Is there a way to update the ticket emails from within the admin? My client is going to need to update the ticket emails often based on the upcoming events, and uploading files via FTP to the theme for a client with no tech savvy isn’t going to work. Is there an extension or plugin that will allow editing of ticket emails from the admin panel?

Thanks,
Mike

[Geoff B.]

Good evening Mike and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Is there a way to update the ticket emails from within the admin?

That is a great question. The short answer is that there is no built-in way to do that (although I can totally see how that would be an awesome feature).

The closest thing to what you are looking to achieve would be a third-party plugin such as https://codecanyon.net/item/email-customizer-for-woocommerce/8654473
But, I haven’t personally tested it.

The only downside to this approach is that this would change the template for ALL ticket emails for all events that include selling tickets.
In other words it is not specific to individual events.

The only scenario where that would work is if your client would be OK with one global custom email template.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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