Update pathway

[Jeff Hubbard]

Hi, I am using TEC v 4.1.2 and Community 4.0.5. When I updated to these my site went down and I had to scramble to fix with your assistance. No big deal but I would like your advice on the best option. I keep all my other plugins up to date but have held this back. Is it safe to update to the latest versions? Is there a best method?
cheers
jeff

[Jeff Hubbard]

The difficult update issue was discussed here: https://theeventscalendar.com/support/forums/topic/4-0-update-broke-my-site/

• This reply was modified 9 years, 10 months ago by Jeff Hubbard.

[Nico]

Hey Jeff,

Thanks for reaching out and sorry to hear about the issues updating! The fatal errors were added to the QA checklists as Brian stated in the thread you shared, so hopefully we won’t fall into that issue again. Regarding the safest method to update your site plugins and theme, is to do it in a staging site and test before going live with the changes. I know you mention you develop on the live site, but this is not a recommended practice! You can have a copy of the site running in a local server like XAMPP, or also ask your hosting provider if they have any specific tools for this (1-click WordPress Installs, etc).

Please let me know your thoughts about this,
Best,
Nico

[Jeff Hubbard]

Ok Nico thanks. I do use a local test server but not always when updating plugins. It tested ok on the local server so I’ll go ahead. Just checking :). If you keep this open a day or two I can report back if you like
cheers Jeff

[Nico]

Sure Jeff, I’ll keep this open for you to give me a heads-up on the update!

Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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