Upcoming events doesn’t show on map page or in search

[Tony Svensson]

I have problems that newly created events doesn’t show up in my map listing, also it cannot be found with search. It shows in regular listing…
The license key has expired but i reckon this has nothing to do with that?
I notice i have an error i firebug on map view page,
NetworkError: 404 Not Found – /map/?action=tribe_geosearch&tribe_paged=1&tribe_event_display=map”

[Casey D]

Hello tigerton,

Thanks for contacting us! You are correct, the license key expiring does not affect the functionality of the plugin.

Do you have a public link I can take a look at?

If you deactivate all your plugins and change to a standard theme like Twentytwelve, do you have the same issue?

Cheers!

– Casey Driscoll

[Tony Svensson]

This reply is private.

[Tony Svensson]

I have successfully solved this issue (at it seems for now).
It was related to CPT and permalink bugs. Don’t know what solved it really, the code to solve my CPT issue did affect the upcoming events some how in the map mode.

[Tony Svensson]

I was too fast, the problem persists. 🙁
I have narrowed it down to PRO plugin and the widget and map view.
1. As far as i can tell the widget shows upcoming events IF they are upcoming the current month that we are in.
2. Map view has no upcoming events what so ever, i had success when i didn’t had a event the current month but it was skipping another event that was ahead of another event.

[irlndts]

Hi, I have the similar problem- Map and Location search don’t work
you can look it on http://magneticloft.com/events/map/

[Tony Svensson]

That is the same result as my issue. Please Casey help us!

[Casey D]

Hello tigerton,

I’m not sure what happened but this escaped my radar! So sorry about that! I will be sure you have prompt response to get this solved!

It looks like there may be a few issues here regarding functionality and/or expectations. It will be best to try and isolate each problem/issue one at a time.

When I go to your maps page, I see a ‘Health and Energy’ event in France, but there should also be a ‘conference’ in Hong Kong that is not showing up. This will be the basis of my examination; the problem will be solved when the Hong Kong conference shows up on the map.

There are a few explanations for why this may be happening.

1. There is a plugin/theme conflict. This does not appear to be the case, as you have checked. Conflicts can cause major issues though, which is why it is important to check first.

2. Our plugin creates two types of maps. The first is on the event and venue pages. These are maps created by the address of the venue. As long as there is a valid address, the POI should show on the map.

The second type is the “Map” view page. This map does not use the addresses, but lat/lon data generated by the addresses. We use lat/lon to do location search math. It is difficult/impossible to do radius distance math with address, but with lat/lon it is much simpler.

Sometimes, the Pro plugin cannot generate lat/lon data for the address given. Typically, you will be warned with a WordPress notice alert about this, with a button option to try and regenerate the lat/lon for broken venues. Sometimes though, the system doesn’t catch the problem.

You may be able to regenerate the data by slightly changing the address of the venue (a different street address for example). This will trigger the lat/lon generator, and it may show up on the map.

You can manually check to see if there is lat/lon information about the venue by installing Event Rocket. It is an experimental plugin made by one of our developers that adds some bonus features. Once you activate it, the Edit Venue pages will have a meta box for the hidden lat/lon values. If those are empty you know there is an issue.

3. A third but implausible explanation is your map is too far zoomed in by default, or the radius is too small in the Event Settings. I don’t believe this is the case, but given that they are international events, that may be an issue. The typical use case is a bunch of events in a tight community setting. There *may* be an issue given the distance between the events, but I don’t think that is the case. If it were, when you move the map to Hong Kong it would still show up.

4. For what I can tell, you search is working just fine. When I type ‘conference’ in the search, the Hong Kong event shows up. This won’t work on Map view of course (for now), as it isn’t a “member” of the map view, as it apparently does not have a lat/lon.

5. I’m not certain about the widget issues you are having, as I cannot find a place where you are using an events widget. For what it is worth, the Upcoming or List widget displays the number of events you have chosen with no restriction. The mini-calendar widget only shows the upcoming events of the current month.

 

Let me know if this helps. I believe the best steps forward are to figure out if the Hong Kong event has a lat/lon using the techniques I described.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

 

Hi irlndts!

Thank you for posting! In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation. Some of the information above may apply to you, but it is best to isolate each situation.

To that end, would you mind opening up a new topic here about your issue? If you could please detail in your own words exactly what your problem is (instead of just linking here), that will go a long way towards helping you get this issue resolved as fast as possible. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.

Cheers!

Casey

 

 

[Tony Svensson]

That was a exhaustive answer, thank you.
I have located the issue. It was insufficient venue addresses.
Search is suddenly working again.
Can the widget show next upcoming event outside of the current month, maybe with a little hack?

[Casey D]

Hello tigerton,

There is currently no way to do that, but we are working on a tutorial to make the upcoming widget look like the mini-cal widget (sans calendar).

I will update this thread when we finish and release that tutorial.

Cheers!

– Casey Driscoll

[Casey D]

Hello tigerton,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

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