transferring attendees

[John Paul]

Hi, is there a way to transfer a booked and paid up attendee to another course?

[Nico]

Hi John,

Thanks for getting in touch with us!

There’s actually no way of transferring the attendees from one event (or course) to another. I guess the best way would be to issue a refund for that order and ask the user to book the new event/course. You can also cancel the order and manually create a new one for the user.

Please let me know if this helps you out,
Have a great weekend,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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