Tooltip cut off and hidden in 3.6

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  • #189473
    Lars
    Participant

    In relation to our previous “Tooltip” problem we also experience that events tooltips are cut off and hidden og hovering. This is new with 3.6. See details below.

    #189479
    Lars
    Participant

    This reply is private.

    #191355
    Barry
    Member

    I’m sorry you’re facing difficulties here.

    Ordinarily all events in right hand columns have tooltips that display to the left, and the reverse is true for left hand columns (and the centre column), which is what I experience locally.

    I know you’ve recently been able to test these things out at another URL with a default theme – are you seeing the same thing there?

    #191369
    Lars
    Participant

    This reply is private.

    #197994
    Lars
    Participant

    I hope you’ll get back with a solution to this as this was not a problem in 3.5.2

    #199276
    Barry
    Member

    We’re certainly interested in figuring this one out if we can. Please bear with us a little longer though as though we can clearly see it on your own sites, we cannot replicate locally just at this time.

    #200424
    Lars
    Participant

    This reply is private.

    #201927
    Lars
    Participant

    This reply is private.

    #202331
    Barry
    Member

    I see, that would explain why I can’t see this locally and nor can my colleagues. In fairness I should probably have noticed that, but even so can I ask that wherever possible you make it clear if you have made modifications to core plugin code?

    Can you test without this modification/do you already know that this is the source of the problem?

    #202896
    Lars
    Participant

    Hi Barry, sorry I thought it was pretty obvious. Still there was no problem with this in 3.5.2.
    The problem is not there without our modifications, but we need a working 5 week display of events.

    #203981
    Barry
    Member

    OK, so ordinarily there are 7 columns and a CSS class – .tribe-events-right – is applied to the 5th, 6th and 7th columns counting from the left. This is used to dictate the direction of the tooltips.

    As you have only 5 columns, only the fifth and final column will have this class applied which pretty much agrees with what you are experiencing.

    The best way forward then is to add some additional Javascript of your own to bring this about and apply that same class to the 4th column in addition to the 5th.

    I hope that helps 🙂

    #204751
    Lars
    Participant

    We need help solving this. It is obvious that weekends should be optional to hide in a calendar – esspecially for a “Week View” as it will otherwise compress a 5 day calendar into very little space. This has been suggested and requested again and again – and yet no new functions are being added with your releases – except bug fixes which causes a number of new bugs that we have to spend ages on tracing (to secure a working product for our client) and then report to you.

    #204765
    Lars
    Participant

    This reply is private.

    #207077
    Barry
    Member

    Hi Lars:

    We need help solving this. It is obvious that weekends should be optional to hide in a calendar – esspecially for a “Week View” as it will otherwise compress a 5 day calendar into very little space.

    I’m afraid this is not a level of support we can provide here. When the plugin is running “out-of-the-box”, without any modifications, week view shows all 7 days in the week – and that is by design.

    If that doesn’t suit your needs then you can normally customize things to suit. We can often point you in the right direction in situations like this – and I hope we have done so – but we can’t build the customization for you.

    This has been suggested and requested again and again – and yet no new functions are being added with your releases

    I do appreciate it can be a source of frustration to request something and not see it implemented. Realistically, though, we can’t implement every requested change immediately – there may be a delay of a number of consecutive releases – and it may in any case be that we don’t view certain proposed changes as suitable for inclusion in our core product line-up.

    While I’m not suggesting that is the case with this particular feature it is nonetheless important to understand that while we’re committed to improving the plugin with every iteration we generally can offer no guarantees as to when or if a certain feature will be added.

    Can we hire you to solve both this present problem and this:
    https://tri.be/support/forums/topic/week-view-events-clutter/#post-198467

    There are definitely lots of competent web agencies and freelancers out there who could accommodate you and you are more than welcome to request a list of folks we feel might be able to help you. Please email us at pro @ tri . be if you would like such a list.

    Things are simply NOT working as expected. This is not our fault. We are simply just using your software as one would expect. We NEED a 5 day working “Week View” calendar with visible tooltips and NO events hiding behind each other. This is what we bought into.

    All I can repeat is that week view, by design, shows all 7 days of the week and there is no issue with tooltips when used as it was designed. In light of that, I don’t think it is fair to suggest it isn’t working as expected: the problem with tooltips being cut-off has arisen only because you have modified core plugin code.

    If you decide to do that, great – but you need to accept responsibility for any unwanted or unintentional side effects your modifications bring about.

    I don’t feel there much more I can add here on this particular topic and will go ahead and close this thread.

    Of course, if we can help with anything else please do feel free to create new threads as needed.

     

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