Tickets selection not showing up in event

[budw22]

Hi,
I just set up everything but the ticket selection in the event doesn’t show up. Could you please help me?
Many thanks
Thierry

[Barry]

Hi Thierry,

I’d be happy to help if I can 🙂

So just to clarify, is the problem that the ticket form doesn’t display on the frontend? If so, can you double check the start/end sale dates for the tickets in question?

If for instance they do not go on sale until some future point, or if the end-sale date is in the past, they will not appear.

Does that help at all?

[budw22]

Thanks for your reply! If I remove the start and the end date, it works. But it doesn’t work if I fill the two dates fields.

[Barry]

OK – and what are the actual dates are you using?

[budw22]

start date : 2014-09-28
end date : 2014-11-28

[Barry]

Can you point me to the event in question? When I look at the events page via the URL you provided when you opened this thread I don’t see any events.

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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