Tickets Available not resetting after deleting tickets

[Schalk Joubert]

Hi, i have seen similar threads here, but not sure if it is the same;

I have set my tickets to 60. The I made numerous test, some after the tickets went on sale. Now I delete my 6 test tickets, but the tickets available did not jump up by 6, as expected.
See screenshot: http://www.outoforder.co.za/dropbox/screenshot-01.jpg

Then in my attendee list, it says that 66 tickets were sold, though my attendee list only show 21 tickets ( including the deleted tickets )
See screenshot: http://www.outoforder.co.za/dropbox/screenshot-02.jpg

Regards,
Schalk

[Barry]

Hi Schalk,

If I am understanding you correctly this isn’t a problem with WooCommerce Tickets or even WooCommerce itself – rather it’s a facet of how WooCommerce works.

When you adjust orders (deleting or cancelling for example) the inventory/stock levels are not updated – the philosophy of WooCommerce is if you manually intervene you should manually control inventory, too, and I guess that is to prevent a range of other potential problems.

Does that make sense/sound like a possibility here?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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