Ticket Stock Capacity Won't Save and more

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  • Author
    Posts
  • #1483062
    Safety
    Participant

    After upgrading to the latest plugins:

    Events Calendar : 4.6.12
    Events Calendar Pro: 4.4.24.2
    Event Tickets: 4.7
    Event Tickets Plus: 4.7
    EDD: 2.9

    All my tickets quantities for each event on my Calendar have changed to unlimited, the calendar and ticket information has disappeared and you can no longer purchase tickets.

    When editing a ticket the capacity still shows a number, in my case 12 and unlimited is not highlighted. When I save the ticket within the event the the summary ticket information shows unlimited but if I chose to edit the tick capacity it still shows 12 tickets and again unlimited is not highlighted.

    Tickets will not update to reflect the actual capacity.

    #1483795
    Safety
    Participant

    EDD 2.9 is not compatible with the latest version of the calendar or tickets modules. I moved back to EDD 2.8.18 and the event pages are displaying properly with the correct capacity amounts.

    Will wait for a note to let me know that the when the calendar and tickets is compatible with EDD 2.9

    #1484262
    Patricia
    Member

    Hi There,

    Thank you for reaching out to us!

    I’m really sorry to hear about this conflict between Easy Digital Downloads and our plugins. You’re the first person to report this, so thank you!

    I’ve added the issue to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.

    Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!

    Best Regards,

    Patricia

    #1492564

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Jaime

    #1512862
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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