Ticket Sales on Recurring Events

[Fraser]

Hi
I have an issue where I am running multiple recurring events and having RSVP available for these events.

When clicking on a later date in the future and trying to RSVP a ticket, it reverts to the earliest date that event was run.

What have I done wrong? Can you help?

Many thanks

Fraser

[Fraser]

the website is now live here>
http://www.prolifefitnesscentre.com

also I am now getting the following warning:
You have entered license keys for Event Tickets Plus and The Events Calendar PRO but your keys are out of installs. Visit the Events Calendar website to to manage your installs, upgrade your licenses, or purchase new ones.

Could you maybe help with this also?

thanks

Fraser

[Geoff B.]

Good afternoon Fraser and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the various issues you have encountered.
I would love to help you with this topic.

When clicking on a later date in the future and trying to RSVP a ticket, it reverts to the earliest date that event was run.

What have I done wrong? Can you help?

At the current time, the Events Calendar Pro does not fully support Event Tickets for recurring events. It is limited to 1 set/pool of tickets for the whole series (as opposed to separate RSVP lists for each event).

So perhaps this is what the issue is. Could you provide me with example URLs of this so that I can test it ?

A workaround is to create the recurring events and then “break them” from the series individually. This way you can create separate ticket sets/pools for each event.

It is not ideal since that means that they are no longer recurring events.

also I am now getting the following warning:
You have entered license keys for Event Tickets Plus and The Events Calendar PRO but your keys are out of installs. Visit the Events Calendar website to to manage your installs, upgrade your licenses, or purchase new ones.

Could you maybe help with this also?

I believe the issue is that both the Events Calendar Pro and Event Tickets Plus are personal licenses that are currently attributed to your http://yourwebguru.co.uk

As such, the message is correct. You are out of installs.

You can:

1. Upgrade to a business license (3 sites). Read all about it here: https://theeventscalendar.com/knowledgebase/upgrading-a-license/
2. Move your license key around, following these instructions: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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