Ticket Box Not Showing on Single Event Page

[Meg Appleby]

I am not able to figure out how to get the ticket box to show up on the single event page.

I can create tickets when I create or edit an event, but they do not show up on the page.

Would really appreciate your help to figure out what is going on.

Cheers
Meg

[Geoff]

Hi Meg and welcome back! Sorry for the trouble here with tickets–let’s see what’s going on.

First off, would you be willing to send me a link to an event where you’ve created tickets but they are not showing up? If you could also send me a screenshot (via Dropbox or some other screenshot sharing app) of the ticket settings for that event, that will help me out a ton.

Let’s start there and see what we find. 🙂

Thanks!
Geoff

[Meg Appleby]

Hi Geoff

Its nice to be back 😉 You guys have the friendliest support team ever!!

The tickets are actually showing up now … I saw in another support thread that someone else had a similar thing happen. Maybe it was a caching thing?! If I have any other issues as I create new events I will get back to you!

Cheers
Meg

[Geoff]

Awesome! I’m so glad to hear the issue seems to have worked itself out — caching could definitely be at play, so hopefully this sort of thing won’t be popping up on a regular basis. I’ll leave this thread open for now in case it does and then we can go from there.

Thanks so much for following up!

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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