Ticket and Calendar are not working together

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  • January 21, 2016 at 12:36 pm #1060083
    Christin
    Participant

    Hey,

    i bought the the Plugin Event Tickets + and free Event Calendar.

    Now i add a new event and would like too sell tickets but in the event settings i get the message:

    ,,Do you need more features ? Check out the available add-ons.” I can’t see the possibility too setup the tickets.

    Can u help?

    January 21, 2016 at 1:04 pm #1060107
    Geoff
    Member

    Hi Christin and welcome to the forums!

    I’m happy to help here. Will you please head to Events > Settings > Help, copy the System Information at the bottom of the screen, then paste it here as a private reply?

    That will help me get started to troubleshoot why that message is popping up.

    Thanks!
    Geoff

    January 21, 2016 at 10:58 pm #1060241
    Christin
    Participant

    This reply is private.

    January 22, 2016 at 7:19 am #1060529
    Geoff
    Member

    Thanks Christin, this helps a bunch!

    Looks like the missing piece is Event Tickets, which you can download for free here:

    Event Tickets and Registration

    Once The Events Calendar, Event Tickets and Event Tickets Plus are installed together, that should allow you to start creating and selling tickets for your events. 🙂

    Cheers!
    Geoff

    January 22, 2016 at 7:41 am #1060538
    Meredith
    Participant

    I was experiencing this exact same issue. Easy fix once I read this thread. Thanks!

    January 22, 2016 at 7:45 am #1060541
    Geoff
    Member

    Awesome, glad that did the trick Meredith!

    Hopefully it works for you as well, Christin–please do keep me posted. 🙂

    Geoff

    January 22, 2016 at 7:53 am #1060545
    Christin
    Participant

    It doesn’t solve my problem because all 3 Plugins are allready installed 🙁

    January 22, 2016 at 7:55 am #1060547
    Meredith
    Participant

    I do have one question though – I would like to receive an email notification when someone RSVPs to an event. Where do I go to set up which email address the notification will be sent to? Does it go to the selected event organizer? I purchased and installed Event Tickets Plus this morning in order to receive notifications.

    January 22, 2016 at 12:44 pm #1060703
    Geoff
    Member

    Hi Meredith, and thanks for following up! You should receive an email notification when an RSVP comes through, but please do open a new thread if that’s not the case and we can troubleshoot with you there.

    Christin, it doesn’t look like Event Tickets is installed on your site based on the system information that was provided. Will you please double check that both Event Tickets and Event Tickets Plus are installed, then copy and paste the system information for me here again as a private reply?

    Thanks so much!

    Geoff

    January 24, 2016 at 9:59 am #1061380
    Christin
    Participant

    This reply is private.

    January 25, 2016 at 7:37 am #1061807
    Geoff
    Member

    This reply is private.

    January 25, 2016 at 7:42 am #1061812
    Christin
    Participant

    This reply is private.

    January 25, 2016 at 8:13 am #1061845
    Geoff
    Member

    This reply is private.

    January 25, 2016 at 8:47 am #1061886
    Christin
    Participant

    This reply is private.

    January 25, 2016 at 9:26 am #1061930
    Geoff
    Member

    This reply is private.

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