Theme Conflict

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  • Author
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  • #70691
    insyte
    Participant

    Yes I did do that first. I deactivated all plugins except for the Events plugin and it did’t change anything. Then I installed twentytwelve and it worked perfectly.

    There are quite a few bugs with this theme and I’m really unhappy with it but too much is invested in it and I have to just hope they fix things on their end. But as for extra help in the forum, even though its paid-for, is really bad. The response that finally helped for last this thread I posted wasn’t even by the developers, it was from another user. So I REALLY appreciate your help.

    #70895
    Barry
    Member

    Regrettably I don’t think we’re going to be able to invest more time in investigating this one. I do appreciate your position is a difficult one but to dig in and fix this will quite likely involve more time than realistically we can allocate for such a theme-specific issue.

    Sorry we can’t do more on this occasion.

    #70943
    insyte
    Participant

    Ok thank you anyway. How do I go about requesting a refund?

    #71056
    Barry
    Member

    Please simply email us and include a link to this thread (so the team see the context of the request):

    pro [at] tri [dot] be

    Thanks … and sorry it didn’t work out.

Viewing 4 posts - 16 through 19 (of 19 total)
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